Group Publishing | Shopwindow Academy

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How to Create The Ultimate Pet Store Experience

STEP 1 SET UP

PRINT - Reservation Form
PRINT - Pet Store Experience Workbook
Install the Snipster | Action Required (1:51)

Funnel Basics

Funnel Basics (2:34)
How do leads get into Shopwindow (1:09)
What is the Permission Moment? (2:55)
Heatmaps (1:10)
SmartStages - Navigating the Appointment Stages (1:06)
2-Way Texting - The Basics (2:02)
Order of Operations - Morning to Night (2:42)

Brochure Basics

Brochure Basics (2:16)
Watch How to Send a Brochure (2:26)

Creating People

Creating the Person Card (1:03)
Notes (1:39)
Put in Funnel (1:32)
Now you Create a Person and Send a Brochure- ACTION REQUIRED (3:47)

New Pet Conversion

Overview of New Pet Conversion Funnel (4:04)
General Inquiry Basics (1:15)
Our 3 Possible Lead Outcomes (3:03)
The Basic Requirements (3:27)
The Permission Moment (1:49)
Booking Appointments - Confirmations (1:39)
Reservation Confirmation (1:26)

No Show Reservations

Late or No Show Appointments (1:51)
Late Reservations (2:02)
No Show Reservations (2:04)

Text Messaging

Text Messaging - Breed Not in Store (4:40)
How to handle PRICE over texting (2:00)

Brochures

Brochure Stages (0:52)
Breed Not in Store (7:11)
Personalization (1:46)
Stage Titles and Directions (0:59)
How to Undo Brochure Changes (0:51)

TIPS

Good checks to do before making someone lost (1:59)

Advanced

Out of Coins (1:19)
Group Publishing (3:07)

Management

Set email reply to brochures and primary user (1:41)
Edit person card structure (2:35)
Funnels - Create a New Funnel & Stages (3:25)
How to Transfer to a New Funnel on WON (4:14)
Make a Pie Chart out of Data (4:11)
Add Video to Brochures (1:26)
Set up Series (4:29)
Create a Make a Reservation Button (4:24)
Schedule posts to groups (4:56)

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